PLACEMENT TESTS
In order to ensure that the students are placed in the proper level, a free placement test will be offered to all new students who have some knowledge of French language and to students returning to the AFT, who have not participated in a course in six months or more.

WAITING LIST
If a class is full, you can request to be placed on the waiting list. You will be contacted as soon as there is an opening in the original class due to a withdrawal, or when the number of students requires that an additional class be created.

PAYMENT
Students are requested to pay the full tuition and book fees (where applicable) prior to the start of the session (no GST is applied to tuition fees).

For new students or students of the AFT who have not participated in a course in one year or more, the AFT will apply a $20 registration fee. The registration fees are non-refundable

The cost of course material and books is separate from the tuition fee.

METHOD OF PAYMENT
Payments may be made by personal cheque or by Interac, Visa or MasterCard.

A $25 surcharge will be levied on all cheques with insufficient funds.

Where a student’s employer pays course fees, a purchase order is required. If, three weeks after being invoiced, an employer has failed to pay the cost of a student’s tuition fees and course material, the student must pay for such costs within one week of notice from AFT.

CANCELLATIONS
AFT reserves the right to cancel any course or reduce the number of instructional hours, should there be fewer than five students registered for the course.

In the event that a course is cancelled, AFT will offer students the option of transferring to another course, or obtaining a full refund.

REFUNDS
Tuition fees (for collective, private or corporate courses) are non-refundable unless a student provides AFT with written notice of his or her withdrawal at least three business days prior to the start of the applicable session.

An administration fee of $50 will automatically be deducted from the refund.

TRANSFER OF SESSIONS
A student may transfer to another session, conditional upon availability of space, as follows:

Up to 7 business days before the start of the new session: transfer without administration fees.
Until the day of the new session: transfer with administration fees of $25.
The day of the new session: no transfers will be allowed but a credit note will be issued.

CREDIT NOTES
Credit notes may be granted to a student who wishes to withdraw from a course once he/she provides AFT with written notice. Credit notes cannot be issued if 1/3 or more of session-hours have been completed.

Please note that absence from class does not constitute notice of withdrawal.

Credit notes are valid for a period not exceeding six months from the last attended class.

Credit notes will be processed based on the number of remaining hours in the course, once AFT receives written notice of the student’s intent to withdraw.

All classes up to and including the date of the credit note request will be deducted from the remaining instructional hours. Credit notes will not be granted for missed classes.

An administration fee of $50 will automatically be deducted from the value of the credit note.

Students are not entitled to a credit for a course where a previous credit was used as full or partial payment of tuition fees.

REPETITION OF THE COURSE
In case the student does not have the level to go to following course, AFT reserves the right to request that the student repeat the course.

MAKE-UP CLASSES
For an additional fee of $39 per hour, make-up classes are available for registered students who miss classes, or for whom the teacher thinks it is necessary before starting the next level.

Students will not be permitted to substitute a missed class with a class offered in a similar course during the week.

All cancellations require 24-hour notice.

PRIVATE TUITION
A ten-hour contract should be taken within three months.

All cancellations require 24-hour notice.

INCOME TAX RECEIPT
According to Revenue Canada, tuition fees are tax deductible for students who are at least 16 years old and to summer camp participants of any age. The AFT will send the tax receipts to these students by e-mail at the end of February.

The following Code of Conduct applies not only to students, but to everyone involved in the Alliance Française de Toronto (AFT), including parents or guardians, volunteers, teachers and other staff members.

All students, parents, teachers and staff have the right to be safe, and feel safe, in Alliance Française community. With this right comes the responsibility for everyone to be accountable for their actions and contribute to a positive school climate.

GUIDING PRINCIPLES
Everyone has a responsibility to promote a safe environment.

All members of the AFT community are to be treated with respect and dignity.

Everyone has a responsibility to resolve conflicts in a way that is civil and respectful. Insults, hurtful acts and a lack of respect for others disrupt a good learning and teaching environment.

STANDARDS OF BEHAVIOUR

Respect, civility and responsible citizenship
All AFT members must:

• treat one another with dignity and respect at all times, especially when there is disagreement;
• respect and treat others fairly, regardless of race, ancestry, place of origin, colour, ethnic origin, religion, gender, sexual orientation, age or disability;
• show care and respect for school property and the property of others;
• respect the need of others to work in an environment that encourages learning and teaching;
• seek help from AFT staff, if necessary, to resolve conflict peacefully; and
• not swear at a teacher or at another person in a position of authority.

Safety
AFT community members must not:

• engage in any form of bullying, whether it is in person or through technology, like email or cell phones;
• commit sexual assault;
• commit robbery;
• use any object to threaten or intimidate another person;
• inflict or encourage others to inflict bodily harm;
• be in possession or under the influence of alcohol or illegal drugs, or give them to anyone else;
• engage in hate propaganda or other types of behaviour caused by hate or bias;
• commit an act of vandalism that causes damage to AFT property at the school or to property on the AFT premises.

ROLES AND RESPONIBILITIES

Alliance Française de Toronto
The AFT will provide direction to its campuses to ensure opportunity, excellence and accountability in the school. It must:
clearly communicate this Code of Conduct to all members of the AFT community;
develop effective intervention strategies and respond to all infractions related to the standards for respect, civility, responsible citizenship and safety; and
provide opportunities for all of the staff to acquire the skills and attitudes necessary to develop and maintain academic excellence in a safe learning and teaching environment.

Teachers and other AFT Staff Members
Under the leadership of the AFT direction, teachers and staff members help maintain order in the school and are expected to hold everyone to the highest standard of respectful and responsible behaviour. As role models, teachers and staff uphold these high standards when they:

• help students work to their full potential and develop their sense of self-worth;
• communicate regularly with parents on important issues,
• demonstrate respect for all students, staff, parents, volunteers and the members of the AFT community.

Students
Students are to be treated with respect and dignity. In return, they must demonstrate respect for themselves and for others through acceptable behaviour. It is therefore expected that a student:

• comes to AFT prepared, on time, and ready to learn;
• refrains from bringing anything to AFT that may compromise the safety of others;
• follows the established rules and takes responsibility for his or her own actions.

Parents
Parents play an important role in the education of their children, and can support the efforts of AFT staff in maintaining a safe and respectful learning environment for all students. Parents fulfill their role when they:

• show that they are familiar with the Alliance Française de Toronto Code of Conduct;
• ensure that their child attends school regularly and on time;
• inform AFT about their chid’s absence or late arrival
• encourage and assist their child in following the rules of behaviour;
• ask teacher’s authorization before coming into a classroom.

The Alliance Française de Toronto is aware of the importance of protecting the privacy of its patrons and members. The information we collect is invaluable to our organization in terms of evaluating our product offerings and marketing efforts. Although we do use e-mail addresses collected for marketing purposes, be assured that the AFT does not sell, rent or trade its lists to others for any purpose.